Dear HRS Family,
Thank you so much for your patience and understanding as we undertook our server migration yesterday. On the whole it was a successful process, and all databases were transferred intact, with no loss of data.
REBATES OVERPAYMENTS
Unfortunately, there was an undiscovered error that caused the Rebates script to get “overexcited” and many members logged in to find huge increases in their Rebates balances. We have now corrected this error, reversed the overpayments and corrected all accounts. Some accounts have been put in the negative due to this error because some hurriedly purchase more ad packs from overpaid funds and we needed to retrieve all overpaid amounts. However, your account will resume normal credit earning as we recover soon your overpaid fund.
RETURNED WITHDRAWALS
Many of you will have noticed that your requested withdrawals have been returned to your accounts. This was necessary for us to be able to correct the erroneous balances. You may now go ahead and request a new withdrawal, HOWEVER, PLEASE MAKE SURE BEFORE YOU WITHDRAW of the following:
SOLID TRUST PAY – must be your login username for STP in this field, not an email address.
PERFECT MONEY - make sure you have the Uxx account number here, and the U must be uppercase.
LIBERTY RESERVE – same as Perfect Money, make sure your account ID is configured Uxxxxxx
EGOPAY – this should be the email address you use to log in to your EGOpay account.
This is really important, if any of the above is incorrect, your withdrawal cannot be processed and your funds WILL be returned to your REBATES balance for the processor in question. If your details are incorrect, please skype Moni on hrs_member_services, or email tohrs.pp.updates@gmail.com, and provide evidence of ownership of the account. Please include your Skype ID so that your identity can be verified. Moni will contact you to verify your identity before your details can be updated. This is an additional security measure to guard against fraudulent activity.
Currently there are many suspended STP accounts, so please make sure BEFORE requesting payout to your STP, that your account is Active. We recommend that you test this by logging into your STP account and back out, before requesting your withdrawal. If it’s suspended, we can't process your withdrawal to it.
NEW ROA SYSTEM
As a result of yesterday’s error, we have changed to a new system of recording your ROA (Return on Acquisition = Rebates) in your back office.
Now, the system “remembers” your Earnings History and refreshes your back-office stats when you next login. This means, for example, if you log out of your account and don't log back in for 8 hours, the system will now show you one line entry per plan in your Earnings History instead of 8, for every plan you have active.
This will save an enormous amount of space and strain on the server. Your Rebates will still calculate hourly, but will not update in your Earnings History until the next time you log in, and will be condensed to one record per plan. Rebates will be 100% accurate and it will be more efficient handling of data.
MISSING CREDITS WHEN BANNERS DELETED
This issue is being addressed, and will be corrected by tomorrow. Anelie is aware and is giving instruction to the programmer to fix it as a priority order.
COMPANY REGISTRATION
Many of you have enquired about the company registration status of HourlyRevShare, and we are delighted to confirm that our parent company, Fifthavenue Advertising Company LLCwas registered offshore in St Kitts & Nevis, in the Caribbean, on February 1st, 2013.
HourlyRevShare is one of two trading arms of Fifthavenue Advertising Company LLC, the other being the Forex trading business that Anelie owns.
It is also my pleasure to inform you that wire service will soon be added. We are currently working with our legal adviser on account opening and this process is ongoing. When it is added, it will save excessive in and out fees of payment processors for our members.
NEW WEBSITE AND SCRIPT
Work is progressing steadily on our new site design and custom script. With our move to our dedicated server completed, the new site will be uploaded and the testing phase will begin, as well as further cosmetic refinements. We're incredibly excited about your new site, and hope that you will like what we have created for you. Watch for more updates on progress coming up in the next week.
Thank you so much for your support and loyalty.
With love and respect.
Christofer clark
No comments:
Post a Comment